Withdraw from your purchase
You can withdraw from a Backdrop purchase within 14 days of buying it, no reason needed, and get your money back. It’s a legal right for consumers in the EU, EEA and UK, and the refund policy gives every buyer the same 14 days. Fill in the form and confirm. You’ll see the date and time your withdrawal was received, and a confirmation is emailed to the address you give. The refund follows within 14 days; it deactivates the license and cancels a subscription.
You can also withdraw by email to support, or through Link support, for example with this model withdrawal form:
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Lukas Flyden (Backdrop), Ottilia Adelborgs Gata 6C, 371 57 Karlskrona, Sweden, backdrop.support@proton.me:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the supply of the following digital content (*)/for the provision of the following digital service (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) Delete as appropriate.